Privacy Policy

This Privacy Policy describes Matrix Medical Services policies and procedures on the collection, use and
disclosure of your information when you use our service and tells you about your privacy rights
and how the law protects you.
We use your personal data to provide and improve the Service. By using the Service, you agree to
the collection and use of information in accordance with this Privacy Policy.

Matrix Medical Services is committed to safeguarding the privacy of our users. We want to assure you
that we do not share your personal information with third parties. This privacy policy outlines how
we collect, use, and protect the information you provide to us.

INFORMATION COLLECTION
We collect only the information necessary to provide and improve our services. This may include
your name, email address and phone number. We do not sell, rent, or share this information with
any third parties.

HOW WE USE YOUR INFORMATION
The information collected is used solely for communicating with you as the intended party. We do
not share your information with external parties for marketing or any other purposes.
We may use personal data for the following purposes:

To provide and maintain our service, including to monitor the usage of our service.
To manage your Account: to manage your registration as a user of the Service. The
Personal Data you provide can give you access to different functionalities of the Service
that are available to you as a registered user.
For the performance of a contract: the development, compliance and undertaking of the
purchase contract for the products, items or services you have purchased or of any other
contract with us through the Service.
To contact You: To contact you by email, telephone calls, SMS, or other equivalent forms of
electronic communication, such as a mobile application’s push notifications regarding
updates or informative communications related to the functionalities, products or
contracted services, including the security updates, when necessary or reasonable for
their implementation.
To provide you with news, special offers and general information about other goods,
services and events which we offer that are similar to those that you have already
purchased or enquired about unless you have opted not to receive such information.
To manage your requests: To attend and manage your requests to us.
All messages you send through the Service, whether to us or other users, are stored on our
servers. Matrix Medical Services employs servers and services owned by third parties to retain these
messages.

SMS DISCLOSURE
By reaching us by SMS, you agree to receive recurring messages from Matrix Medical Services.
Message and data rates may apply. Message frequency depends on your interactions and
preferences. You can reply STOP to opt-out of future messages or HELP for more information.

DISCLOSURE OF YOUR INFORMATION
Matrix Medical Services does not share any client data with third parties for marketing, promotional
purposes, or any other purposes. Your personal information is kept confidential and is not
disclosed to any outside organizations, except as required by law or with your explicit consent.
We may disclose your personal Information under the following limited circumstances:

We have obtained your consent.
We need to enforce our Terms of Service.
We share information with partners or affiliates that have signed non-disclosure
agreements with us only to provide you with a specific service.
We may provide such information to a company controlled by or under common control
with Matrix Medical Services for any purpose allowed by this Policy.
We respond to subpoenas, court orders, or legal processes, or to establish or exercise
our legal rights, or the legal rights of others, or defend against legal claims.
When we believe it is necessary to disclose Personal Information to investigate, prevent,
or take action regarding illegal activities, suspected fraud, potential threats to anyone’s
physical safety, violations of Matrix Medical Services Terms of Service, or as otherwise
required by law.
We transfer Personal Information about you if Matrix Medical Services or its assets are
acquired by or merged with another company.

We may share aggregated, non-identifiable information with others without further notice to you,
such as the total number of people who used the Service in a specific month or the total number
of messages sent during a particular period.

INTERNATIONAL DATA TRANSFERS
Your Personal Information may be transferred to and processed in locations outside of your state,
province, country, or other governmental jurisdiction where the data protection laws may differ
from those in your jurisdiction. We take steps to ensure that your data is handled securely and in
line with this Policy, regardless of where it is processed.

DATA RETENTION
We retain your Personal Information only as long as necessary to fulfill the purposes outlined in
this Policy unless a longer retention period is required or permitted by law. We will also retain and
use your Personal Information as necessary to comply with legal obligations, resolve disputes,
and enforce our agreements.

COOKIES AND TRACKING TECHNOLOGIES
Our Service may use cookies and similar tracking technologies to enhance your experience.
Cookies are small text files placed on your device to collect information about your activity on the
Service. You can control the use of cookies through your browser settings, but disabling cookies
may limit your ability to use certain features of the page or Service.

YOUR CHOICES
You have the right to access, correct, or delete your information. If you have any concerns or
questions about your data, please contact us at +1 805-520-3033

Policy Changes
We may update our privacy policy from time to time. Any changes will be communicated to you,
and your continued use of our services implies your acceptance of the updated policy. By using
our services, you agree to the terms outlined in this privacy policy.

Last updated: 12.10.2024